Shipping & Return
Shipping Policy - 121 Studios
Thank you for shopping with 121 Studios! We’re excited to get your stylish apparel to you as quickly and efficiently as possible. Please review our shipping policy for important details about your order.
Order Processing Time
- All orders are processed within 1-3 business days from the time your order is placed (excluding weekends and holidays).
- Orders placed after 12 PM (noon) will be processed the following business day.
- You will receive an order confirmation email and a tracking number once your order has shipped.
Shipping Methods & Delivery Times
We offer a range of shipping options for your convenience:
- Standard Shipping: Typically delivered within 5-7 business days (depending on location).
- Expedited Shipping: Delivered within 2-3 business days.
Please note that delivery times are estimates and may vary due to factors like location, weather, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the shipping method you select. Here’s a breakdown of our rates:
- Standard shipping rates will be calculated based on your location.
- Expedited and Overnight Shipping options are available for additional fees, which will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive an email with your tracking number. You can track your shipment by visiting the carrier’s website and entering your tracking number.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at support@121studios.co. We will assist you in resolving the issue by providing a replacement or issuing a refund.
Incorrect Shipping Information
Please ensure that all shipping information is correct before finalizing your order. We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses. If you notice an error in your shipping details, please contact us immediately at support@121studios.co.
Customer Support
If you have any questions or need assistance with your order, please contact our customer support team at support@121studios.co. We’re here to help!