Payment

 

Payment Policy - 121 Studios

Thank you for shopping with 121 Studios! Below is our payment policy to ensure a smooth transaction process for all our customers.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on 121studios.co:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: All major debit cards
  • PayPal
  • Apple Pay and Google Pay (if applicable)
  • Shop Pay (if applicable)

Payments are processed through secure payment gateways, and we take all reasonable steps to protect your payment information.

2. Payment Authorization

  • Upon placing an order, we will verify your payment method. Payments will be processed immediately or within a few moments, depending on the payment method selected.
  • We reserve the right to refuse any order or transaction if we suspect fraudulent activity or if the payment cannot be verified.

3. Billing Information

  • You must provide accurate and complete billing information, including the name on the card, billing address, and phone number, to successfully process your payment.
  • If there are any discrepancies with your payment information, your order may be delayed or canceled.

4. Taxes

  • Sales tax will be applied to orders where required by law, depending on your shipping address. The applicable tax amount will be displayed during checkout.

5. Order Confirmation

  • After placing your order, you will receive an order confirmation email, which includes a summary of your order and payment details.
  • If your payment is successfully processed, we will send a shipping confirmation email with tracking information once your order has been shipped.

6. Payment Issues

If you encounter any issues with your payment or transaction, please contact our customer support team at support@121studios.co. We will assist you in resolving any payment-related problems.

7. Currency

  • All transactions on 121studios.co are processed in EUR. If you are shopping from outside the United States or your local currency, currency conversion fees may apply depending on your payment provider.

8. Payment Security

We prioritize the security of your payment details. Our website uses SSL encryption to protect your sensitive data during the transaction process. We partner with trusted, PCI-compliant payment gateways to handle your payment securely.

9. Refunds and Cancellations

  • If you cancel an order or return an item, the refund will be processed to the original payment method used at checkout

10. Fraud Prevention

To ensure the safety and security of our customers, 121 Studios reserves the right to verify payment information for orders. We may request additional verification or documentation to confirm your identity and protect against fraudulent transactions.